| A’Zambezi
River Lodge is Rainbow Hotels’ proud flagbearer at
Victoria Falls, one of the Seven Wonders of the Natural
World. A’Zambezi is equally proud of its reputation
for service excellence, and strives to ensure no guest
leaves untouched by our warm ubuntu (‘people
caring for people’) spirit; welcoming, accommodating
and making our home your home in Victoria Falls. |
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| Rainbow Hotels,
which also operates the Rainbow Victoria Falls Hotel, is
the hotel division of the Rainbow Tourism Group. |
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| Location |
| Victoria Falls lies within
a protected national park, and the A’Zambezi enjoys
the only hotel site on the banks of the river. From your
base at A’Zambezi, you are minutes from Victoria
Falls town (5km) and the mighty falls themselves. A championship
18-hole golf course is just 2km away, while the fascinating
Crocodile Sanctuary is literally a stone’s stone
(300m) away. The Victoria Falls International Airport
is some 25km away and the Zambian border at Livingstone
is exactly 9km from the hotel. |
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| RTG VISION |
| To be the leading provider
of Unique African Hospitality |
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| MISSION |
| To provide world-class cultural
hospitality and Leisure, offering exceptional Value, Benefits
and Quality Service to all stakeholders. |
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| VALUES |
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| Customer Service Orientation |
| Our guests are the key focus
in all that we do Our service will consistently exceed
their expectations. We shall remain accountable, helpful,
loyal, honest and efficient to all our guests |
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| Teamwork and Cooperation |
| We care for each other’s
success and shall always act as a team. When we work together
we will always delight our guests. We will be open to each
other and face the challenges together. |
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| Commitment And Passion |
| • Being
self driven We remain committed and inspired. |
| • We
will make a difference in serving our guests and our company. |
| • We
passionately believe in outstanding service in all areas. |
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| Accountability and
Integrity |
| • We
are accountable to all stakeholders for everything we do. |
| • Our
teams are responsible and able to take decisions appropriate
to every situation |
| • We
treasure our reputation and shall always serve with the
highest level of integrity |
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RTG Limited – “The
Leading Provider of Unique African Hospitality” |
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